I was a fresh-faced hotshot, eager to make my mark on the business world – no surprise. With some successes under my belt, I got a little cocky, thought I was the bee’s knees, the cat’s meow. Hell, I was convinced I was the business guru to beat.

I vividly remember this one time, I was at a conference, schmoozing and hobnobbing with the other big guns. In my mind, I was strutting about like a peacock, feathering my nest with deals and partnerships, and honestly? I thought I was crushing it. In reality, I was a pretty decent mechanic.

Now, don’t get me wrong. Mechanics are essential. Without them, the whole machine goes bust. But they’re not strategists. They’re not conductors, orchestrating a symphony of operations. They make sure the engine runs smoothly. I was doing the same in the business world. I was damn good at keeping the engine running, at making things work, but I wasn’t setting the vision, the long-term strategy.

That’s where the big misconception comes in: the twisted twins of success – Strategy and Operational Effectiveness (OE). For the longest time, I believed they were the same thing, that being good at OE meant I was a strategic maestro. Boy, was I off the mark.

OE and strategy are like Batman and Robin, yin and yang. They’re both essential, but they serve different purposes. OE is all about doing what you do better than the other guy. It’s about improving your performance, minimizing costs, maximizing output. It’s about being a well-oiled machine. Strategy, on the other hand, is about being different, not just better. It’s about carving out a unique place in the market, setting yourself apart from the competition.

I learned these lessons the hard way, but you don’t have to. That’s why we’re here today, to get real about strategy. We’ll tackle the sexy sideshow that is OE, dive into the essence of strategy, and see how everything fits together. We’ll talk about why good strategies go bad, and why leadership is the heartbeat of strategy. Buckle up, folks. We’re about to take a deep dive into the nuts and bolts of strategy.

Operational Effectiveness: The Sexy Sideshow

Operational Effectiveness (OE) is that show-stopping, jaw-dropping, downright seductive aspect of business. It’s like the tightrope walker at the circus, balancing precariously while performing jaw-dropping feats. It’s alluring, it’s captivating, and it’s damn important. OE is all about the nitty-gritty, the day-to-day operations. It’s about doing the same thing as your competitors, but better.

Imagine you’re running a pizza joint. OE is about making your pizzas faster, cheesier, and hotter than the place down the street. It’s about delivering them quicker and at a lower cost. It’s about streamlining your operations to the point where you’re a pizza-making, dough-slinging machine.

Now, here’s where things get tricky. You see, OE is intoxicating. It’s like that shiny new toy you just can’t resist. You get so wrapped up in it, so consumed by the relentless pursuit of efficiency and effectiveness, that you lose sight of the bigger picture. And that, my friends, is a recipe for disaster.

When you’re all about OE, you end up playing the same game as everyone else. Sure, you might be playing it better, but it’s still the same game. You’re still selling the same pizzas as the guy down the street. Maybe yours are cheesier, maybe they’re hotter, but at the end of the day, they’re still just pizzas.

Let’s take a little journey to the land of the rising sun, to Japan. Back in the ’80s, Japanese companies were the kings of OE. They streamlined their operations, cut costs, and boosted quality. They were cranking out cars and electronics like nobody’s business. And for a while, it worked. They dominated the global market.

But then, things started to go south. You see, while these companies were so focused on OE, they forgot about strategy. They forgot to differentiate themselves. And as a result, they ended up stuck in a cycle of intense competition, constantly trying to one-up each other in terms of efficiency and cost-effectiveness, but failing to truly stand out in the marketplace.

And that, my friends, is why OE, as sexy as it might seem, is just a sideshow. It’s important, no doubt, but it’s not the main event. That’s strategy. But we’ll get to that in a moment. Ready to go on?

The Essence of Strategy: Making Unique Lemonade

Picture yourself at a bustling summer fair. There’s a line of lemonade stands, all selling the same ice-cold lemonade. Some are good, others are better. But then there’s one stand selling pink lemonade, strawberry-infused, with a sprig of mint. It’s different, it stands out, and guess what? That’s strategy.

In a nutshell, strategy is all about being that pink lemonade in a sea of regular lemonade. It’s not just about being better, it’s about being different. It’s about offering something unique, something that sets you apart from the competition. It’s about carving out a niche for yourself in the market and owning it.

To delve deeper, there are three main ways to set yourself apart, the Three Musketeers of Strategy, if you will: variety-based, needs-based, and access-based positioning.

Variety-based positioning is about offering a different mix of services or products. You’re the only pizza joint in town that offers vegan options. Needs-based positioning is about serving a specific segment of customers. You cater specifically to people with dietary restrictions. Access-based positioning, on the other hand, is about reaching customers in a unique way. Maybe you have a fleet of drones delivering pizzas right to people’s balconies.

But here’s the thing. You can’t be everything to everyone. That’s a surefire way to end up being nothing to anyone. You’ve got to make trade-offs. You can’t offer the cheapest pizza in town and also the highest quality ingredients. You can’t cater to vegans and also boast the cheesiest pizzas. You’ve got to pick your battles, choose your niche, and own it.

That’s the crux of strategy, folks. It’s not just about being better, it’s about being different. And being different requires making choices, making trade-offs. But remember, a good strategy well implemented can make your business the pink lemonade at the fair, standing out and drawing customers in.

The Glue That Holds It All Together: Fit

Operational effectiveness is vital, strategy is key, but without fit, you’re like a ship without a rudder. Fit is the magic that binds it all together. It’s what ensures that your activities don’t just operate in isolation, that they’re not just independently good. They need to be good together, enhancing each other, creating a harmonious whole.

Imagine your business is a jigsaw puzzle. Each piece is important, sure, but what really matters is how they fit together. A beautifully detailed puzzle piece means nothing if it doesn’t fit with the others. Similarly, in business, a stellar marketing team, an efficient production line, or a state-of-the-art IT system, means nothing if they don’t work well together.

To further sweeten the pot, let’s talk about the three flavors of fit: Simple Consistency, Activities Reinforcing, and Optimization of Effort.

Simple Consistency is about ensuring your activities don’t contradict each other. It’s like making sure your puzzle pieces are from the same set, to begin with. Activities Reinforcing is the next level, where your activities enhance each other. It’s as if your puzzle pieces, when connected, create a bigger, more beautiful picture. Optimization of Effort is the ultimate level, where your activities are so intertwined, so interconnected, that they can’t be separated. It’s like a 3D puzzle, where each piece supports the others, creating a stable, three-dimensional structure.

But beware, there’s a slippery slope when it comes to fit. Just as one bad puzzle piece can mess up the whole picture, one activity that’s out of sync can throw your whole operation off balance. It’s like having a rotten apple in a barrel. Even if all the other apples are fresh and juicy, that one rotten apple can spoil the bunch.

So, my friends, remember: fit is crucial. It’s the glue that holds it all together. It ensures that all the cogs in your business machine mesh together, that they turn smoothly, powering your business towards success.

Why Good Strategies Go Bad: The Internal Threats

The first culprit is fear, that gut-wrenching, pulse-quickening emotion. You know it, I know it, we’ve all felt it. Fear can paralyze decision-making, keep you stuck in your tracks, make you second-guess yourself. In the world of strategy, fear can be a silent killer. It can lead you to cling to the status quo, to play it safe, to avoid making those tough, strategic decisions that can set your business apart.

The second villain in our story is growth greed, that insatiable hunger to scale up, to expand, to take over the world. It’s like a virus, spreading through your business, consuming everything in its path. But here’s the thing, unchecked growth can lead to strategic blunders. It can stretch your resources thin, dilute your brand, alienate your core customers. Growth for growth’s sake can be a one-way ticket to strategy hell.

So, how do you grow without screwing up? How do you scale up without losing sight of your strategy? The answer lies in profitable growth. It’s about expanding in a way that enhances your strategic position, that adds to your unique value proposition, that makes your business stronger, not weaker. It’s about growing smart, not just growing big.

Profitable growth requires a fine balance between ambition and pragmatism, between the drive to expand and the need to stay true to your strategy. It requires careful planning, thoughtful decision-making, and a clear vision of what makes your business unique.

So there you have it, the internal threats that can send a good strategy off the rails. It’s not a pretty picture, but it’s a reality we must face. With the right mindset, the right tools, and the right leadership, you can navigate these pitfalls and keep your strategy on track.

The Heartbeat of Strategy: Leadership

In the grand symphony of business strategy, leaders play a vital role. They’re the conductors, guiding the orchestra, ensuring each section plays in harmony. They make the tough calls, rally the troops, and keep the ship sailing smoothly. But more importantly, leaders ensure that the strategy, the unique value proposition that sets the business apart, remains at the heart of everything the organization does.

A successful leader can distinguish between operational effectiveness and strategy. They know that OE is about running the race as efficiently as possible, while strategy is about choosing which race to run in the first place. They understand the importance of fit, of ensuring the different parts of the business work in harmony to create something greater than the sum of their parts.

But the real magic happens when leaders don’t just understand these principles but also instill them in their teams. They create a culture of strategic thinking, where every team member understands the strategy, understands their role in it, and feels empowered to make decisions that align with it.

In the end, strategy starts and ends with leadership. It’s the leader’s vision that shapes the strategy, their decisions that implement it, their resilience that keeps it on track when obstacles arise. Without strong leadership, a strategy is just a plan on paper. It’s leaders who bring it to life, who make it part of the organization’s DNA.

So, dear budding entrepreneurs and business professionals, remember this: A strategy is more than a plan, more than a competitive advantage. It’s a way of thinking, a way of operating, a way of leading. And with the right strategy, and the right leadership, there’s no limit to what your business can achieve.


So, there you have it, my friends. The nuts and bolts of strategy. We’ve taken a wild ride through the twisted twins of operational effectiveness (OE) and strategy, the magic glue of fit, the internal threats lurking in the shadows, and the heartbeat of strategy – leadership.

In this whirlwind journey, one thing has become crystal clear: these elements are not separate, independent entities. They are interconnected, intertwined, inseparable. Operational effectiveness is about running your business as efficiently as possible, but without a unique strategy, you’re just running in circles. Fit is the glue that binds your activities together, aligning them with your strategy. But without an understanding of internal threats, your strategy could be derailed. And finally, without strong, strategic leadership, your grand strategy remains a plan on paper, never coming to life.

Before I take my bow and exit the stage, let me leave you with this: strategy is a mindset. It’s about choosing your path, charting your course, carving out a space in the market that’s uniquely yours. It’s about not just running the race, but choosing which race to run. It’s about not just being better, but being different. It’s about making tough choices, taking calculated risks, embracing change.

Yes, it’s a challenging journey, filled with twists and turns, ups and downs. But believe me, it’s worth it. Because a strong strategy doesn’t just lead to business success. It creates a business that’s uniquely yours, a business that stands out, a business that makes a difference. And isn’t that what we’re all striving for?

So here’s to you, the future leaders, the strategy-makers, the game-changers. Here’s to your journey, your strategy, your success. And remember, in the grand scheme of business and in life, it’s not just about getting to the destination, but about the journey and the strategic choices you make along the way.

About the Author: Geoffrey Byers
Geoffrey is one of the world's foremost Designers. He is also a Serial Entrepreneur, Author, Speaker, and Mad Scientist. Hypothesis-Driven experimentation is his love language.