Picture this: I’m deep in the hustle of the corporate grind at a notable tech giant. No, I won’t drop the name, but let’s just say you’d recognize their logo from a mile away. Picture shiny gadgets and tons of hype every time a new product drops. Anyway, I was immersed in the grind when a colleague leaned over and gave me a piece of advice that, while a tad on the crass side, became my mantra: “Let them sniff, but don’t let them crap in your garden.” Gritty? Absolutely. Memorable? Damn right. That simple, off-handed comment shaped the way I approached feedback, creativity, and collaboration for the next decade. It got me thinking about the dynamics in any team or creative setting and the push and pull of egos, ideas, and the need for control. Young creatives, especially those with an entrepreneurial itch, this one’s for you.

The Common Dilemma: Too Many Cooks in the Kitchen

Now, diving straight in, let’s tackle this head on. Creativity, in its essence, is one of the most vulnerable endeavors. You’re literally taking something personal, maybe even a piece of your soul, and putting it out for the world (or at least your boss or client) to critique. And let’s face it: the more public and “open” a piece of creative work is, the more approachable it seems. Anyone who’s ever doodled, strummed a guitar, or even tried their hand at Photoshop feels they’ve got the “insight” to give you a piece of their mind. But here’s the kicker: creative work may seem simple, like a mural with brushstrokes that flow effortlessly, but every damn stroke carries intention, emotion, and a crap ton of thought.

Which brings us to our second pickle – the overwhelming tidal wave of ‘feedback’. Now, don’t get me wrong; feedback is the breakfast of champions, as they say. But deciphering between wanted vs. warranted feedback is an art in itself. Some people just love to dish out opinions like they’re candy on Halloween. Yet, not every piece of advice or ‘constructive criticism’ is golden. I swear, if I had a penny for every unsolicited piece of advice I’ve received over the years, I’d probably own a small island. There’s an epidemic of folks thinking that because they’ve watched a YouTube tutorial or two, they’ve suddenly got a Ph.D. in design. But learning how to navigate this sea of unsolicited critiques without losing your marbles (or confidence) is essential.

The Psychoanalysis: Why’s Everyone Acting Brand New?

Alright, let’s shift gears a bit and dive into the realm of psychology. Ever paused to wonder why some folks just can’t resist the urge to chime in, even when they have zero clues about the topic at hand? Like, why is Kevin from accounting so hell-bent on giving you graphic design advice? Let’s break this down.

At the heart of most unsolicited feedback is a pot of insecurities stewing away. It’s not always about you, sometimes it’s just their baggage coming to the forefront. Many folks have a deep-seated fear of letting go, especially if they’ve been burned in the past. Past traumas with designers, writers, or even the intern who screwed up the coffee order once upon a time can lead to some serious trust issues. The key here isn’t to get defensive but to get analytical. Understand their concerns without letting it trample over your expertise.

Now, when you’re backed into a corner, armed with an arsenal of critiques and a mountain of revisions, pull out the “Show and Tell” strategy. It’s a classic, yet super effective. Instead of retreating, take the opportunity to break down your process – without sounding like a condescending jerk, of course. Lay it down for them: “Hey, everything’s data-backed. Karen, do you fancy a little tour of the rationale behind these choices?” More often than not, when you show them the method behind the madness, they tend to back off a bit. Or at least, they’ll start to see you as the expert you damn well are.

Lastly, for those of you navigating the stormy seas of unsolicited advice and feedback, remember this: you’ve got the tools, you’ve got the talent. Don’t let the Know-it-All Nancys get in your head.

Mastering the Redirect: Play Chess, Not Checkers

Alrighty then! Let’s get into some advanced level stuff – the art of redirection. Because, sometimes, in the game of business and design, you gotta think several moves ahead, and you sure as hell can’t afford to play checkers when everyone around you is setting up their chessboards.

First, let’s chat about priorities. What’s really crucial here? You’ve gotta define what’s “urgent” versus what’s “important.” And, no, they ain’t the same damn thing. Urgent is the email you forgot to reply to; important is the core functionality of your app or the main messaging of your campaign. Imagine obsessing over the shade of blue for a logo while completely overlooking the functionality of a product. Bizarre? You bet! But it happens. A lot.

Now, here comes the tricky part. You’ll often find yourself in situations where someone’s poking at a non-issue, something that’s urgent for them but irrelevant in the grand scheme of things. It’s not about dismissing their concerns, but more about guiding their focus back to where it’s actually needed. Enter the “Respectful Deflection Technique”. It’s a little trick I’ve honed over the years, a way of saying, “I hear you, but how about we circle back to this later?” Keep it breezy, keep it light. The aim isn’t to put them off but to steer the conversation back on track.

Let’s be real for a second: distractions are everywhere. If you let every Tom, Dick, and Harry pull you into a different direction, you’ll end up with a product or a project that’s as cohesive as a jigsaw puzzle missing half its pieces. Guard your vision, but also be flexible enough to adapt when it really matters.

That’s how you play chess in the world of design and business. Anticipate, adapt, and always, always stay three steps ahead.

Guidelines & Guardrails: Drawing the Lines

Pull up a chair, because this is where the magic happens. Ever heard of boundaries? Yep, those invisible lines that can make or break your creative process. Let’s dive into how you can set them, maintain them, and, most importantly, get others to respect them.

First, let’s chat about expectations. It’s all well and good to say, “I’m the lead on this project”, but if you’re not laying down the rules of engagement, you’re just setting yourself up for a wild goose chase. And trust me, no one’s got time for that. Start by dictating the feedback landscape. Like, “Hey team, let’s only focus on X for this review”, or “Input on Y would be super helpful right now.” By guiding the discussion, you avoid those unnecessary rabbit holes. And if something ain’t relevant now, remind everyone that it might be pertinent later. It’s not about shutting down ideas but funneling them in the right direction.

Next up, the power dynamic. This might sound a tad controversial, but just because you’re in a collaboration doesn’t mean the power is evenly distributed. You’re the maestro here, the main player. Think of it like letting a kid pretend to steer a parked car. They feel involved, but they’re not really driving. Get my drift? Now, this isn’t about having an ego trip but understanding that for a project to be successful, someone has to take the reins. And buddy, that someone is you!

Just a quick side note, based on personal experience: Always know your value. The number of times I’ve seen brilliant minds let their ideas get watered down because they didn’t stand their ground is heartbreaking. Own your expertise, fam. You’ve clocked in the hours, had the sleepless nights, and downed enough caffeine to fill a swimming pool. You’ve earned your stripes.

Lastly, let’s sprinkle in a bit of humor, shall we? Dealing with the ‘Know-it-All Nancys’ of the world can be tedious. But with a dash of wit and a sprinkle of sarcasm, you can lighten the mood and make those interactions a tad more bearable. A chuckle can defuse tension, and if you can make someone laugh, you’ve already won half the battle.

The Big Mistake: Losing Control When You Didn’t Need To

Let’s get real for a moment. How many times have you found yourself nodding along to someone’s “brilliant idea” just because you didn’t want to ruffle any feathers? If you’ve been in the creative industry for even a hot minute, the answer is probably way more times than you care to admit. But here’s the kicker: every time you do that, you’re undermining your own authority and expertise. Ouch.

The allure of the “illusion of control” is a sneaky beast. The world makes us believe that by bending over backwards to accommodate every Tom, Dick, and Harriet’s opinion, we’re being “team players.” Hell to the no! What you’re really doing is diluting your own voice and vision. And here’s a little secret: You’ve always had the control. Always. It was just a matter of recognizing it and owning it.

Now, I get it. Most of us are hardwired to be people-pleasers. There’s a certain high you get from being liked. But here’s the cold, hard truth: Trying to make everyone happy is a one-way ticket to Mediocre-ville. The ‘people pleaser’ syndrome is a creativity killer, and it’s high time we recognized it for the villain it is.

Maintaining boundaries in this chaotic whirlwind of ideas and feedback is crucial. Think of it like this: If you’re a chef in a kitchen (remember our cooks?), do you let every waiter, dishwasher, and random guest come in and dictate how to whip up a dish? Hell no! You’d end up with a weird mishmash of flavors that pleases no one. Similarly, you need to own your space, own your process, and own your expertise. And when someone crosses that line? You gently (or not so gently) usher them back to their lane.

One more nugget of wisdom before we wrap this up: laughter. Always have it in your arsenal. When faced with a ‘Know-it-All Nancy’ who’s adamant her way is the highway, sometimes the best defense is a good chuckle. A lighthearted jest or playful banter can defuse tension, making those tough conversations just a tad easier. Plus, it reminds everyone involved to not take things too seriously.


So, here’s the 411 after all’s said and done: The world of design and creativity is as vast as the cosmos. As creators, artists, designers, and even entrepreneurs, we’re tasked with this seemingly impossible feat: capturing the boundless universe of possibility and molding it into something tangible. Sounds a tad poetic, huh? Maybe even a smidge dramatic. But that’s the thrill of it all, right?

We’ve delved deep into the rabbit hole of too many voices. We’ve faced the ‘Know-it-All Nancys’, the unsolicited feedback, and the mirage of control. Hell, we’ve even psychoanalyzed some folks along the way. But here’s the golden nugget that ties all these strands together: You, my friend, are the keeper of your craft. Period. No amount of advice, no matter how well-intentioned, should veer you off your path.

It’s been a wild ride, hasn’t it? From the bustling kitchens to the terrains of psychoanalysis, we’ve covered some ground. The key takeaway? Protect your garden, and more importantly, recognize the value of what you’ve cultivated. Every brushstroke, every design choice, every entrepreneurial decision is yours to make. And when in doubt, remember the cheeky wisdom from my bigwig tech days: “Let them sniff, but don’t let them crap in your garden.”

As you stride forward, head held high and visions clear, remember that your voice, your perspective, and your expertise are unparalleled. When that boss, colleague, or client tries to moonlight as the next Da Vinci, give them a nod, share a chuckle, and then gently steer them back to their lane.

To all my budding creatives, business gurus, and everyone in between: Wear your passion and your expertise like a badge of honor. Embrace the chaos, but always on your own terms. And most of all, keep rocking and rolling in this ever-evolving dance of creativity.

About the Author: Geoffrey Byers
Geoffrey is one of the world's foremost Designers. He is also a Serial Entrepreneur, Author, Speaker, and Mad Scientist. Hypothesis-Driven experimentation is his love language.